To increase your purchase limits on Wert — or in some cases, simply to continue using our services — you may be asked to verify your identity by submitting official documents. This is part of our Document KYC (Know Your Customer) process, which helps keep the platform secure and ensures we meet regulatory requirements.
To complete document verification (KYC) on Wert, you’ll need to go through three steps:
1. Submit a valid government-issued ID
Accepted documents (must be clearly readable and not expired):
National identity card (front and back)
Passport
Driver’s license (front and back)
2. Complete a selfie check
We’ll ask you to take a photo of yourself as part of the verification. This helps us confirm that the ID you provided really belongs to you.
🇺🇸 For U.S. residents: You can submit just your driver’s license and complete a liveness check — no additional proof of address is required.
3. Submit proof of address (not required for U.S. residents)
Your document must:
Show your full name and residential address
Be issued within the last 3 months
Be a full document — screenshots or scanned versions won’t be accepted
Accepted documents:
Bank/card statements (PDF) — except Neobanks
Utility bills (electricity, water, gas, internet, landline)
Tax returns or council tax bills
Government-issued certificates showing your address
Not accepted:
Mobile phone bills
Insurance or medical statements
Purchase receipts
Redacted or scanned documents
How long does it take?
Most verifications are completed within a few minutes.
If a manual review is required, it may take longer — feel free to contact us if you’re unsure.