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Adding a new card

How can I change the cards used on my profile?

Carlos Manco avatar
Written by Carlos Manco
Updated over 2 weeks ago

You can have up to 5 cards being used on your profile if you have completed document KYC. For the rest of users, you can add up to 3 cards.
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If you would like to change the cards stored on your profile and you haven't completed document KYC, you will be required to verify your ID documents first.

If you have completed document KYC and have 5 cards associated with your profile but would like to replace one of these, you will need to send an email to [email protected] with the following:

  • A selfie of you with the card you would like to add

  • The phone number associated with your Wert profile

  • The last 4 digits of the card you would like to remove

  • The amount of the last transaction you made

In the selfie, you will need to ensure that the name on the card, expiry date and the last 4 digits of the card number are clearly visible, but you should hide the rest of the digits to ensure that your data stays safe.

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